As a small-business owner or non-profit operator, you are faced the challenge of determining what expenses are personal and what is business/ministry related. This challenge is especially acute when personal activities also serve as a basis for relationship building activities that support the mission of the non-profit. Let’s say that you were a US-based pastor
Delivering on expectations
Everyone wants to deliver on expectations. Sometimes, however, we are either unclear of what those expectations are or how to achieve them. Imagine that your client has just been awarded a settlement and it’s your job to make sure all the medical bills are paid before issuing the client the remaining funds. Simple enough, right?
Clear and concise
Here is a sample exchange between two managers to illustrate the importance of clear and concise communications: Stacey: So, how do you think things are going on this new request process? Heather: Good, but your team hasn’t been sending us the info we need so we have a growing backlog. Stacey: I’ve been checking the
Can’t we all just get along?
Much has been written about the importance of collaboration and teamwork. Is it really that important or merely a fad? It’s true that we live in a highly competitive and interconnected world. It’s also true that good communication is critical to successful business outcomes. But do team-based solutions really matter? While there are certain situations
Challenges are opportunities in disguise
It’s very easy to focus on what’s wrong. We do this in our personal and professional lives. One must go beyond the initial symptoms that are being presented, however, to identify the opportunity that is hidden. Perhaps we have a team member that is not performing as well as he/she should in a given role.
5 Success Factors
When you work with Norwood Consulting Group, you will likely notice a difference in how we approach things. Here are 5 success factors that set us apart: We see a challenge as an hidden opportunity. Read related article. We favor collaborative team-based solutions. Read related article. We encourage fact-based decision-making. We seek clear and concise